1. Introduction
These Terms of Condition govern your use of DEO VATIKA PRIVATE LIMITED’s website and services. By accessing or using our site, you agree to abide by these terms. If you disagree, please do not use our site or services.
2. Definitions
- “Company” refers to DEO VATIKA PRIVATE LIMITED.
- “Services” refers to Green Studio & Nursery and Digital Marketing Solutions.
- “User” means any person accessing the website or engaging our services.
3. User Obligations
Users must provide accurate information, comply with all local regulations, and not engage in any unlawful or harmful activities using our services or website.
4. Service Agreements & Payment
Upon selecting a package, we will issue a service agreement outlining deliverables, timelines, and fees. Payment terms:
- 50% Advance: Payable upon signing to reserve resources and begin planning.
- 40% Mid-Project: Payable at the halfway milestone—after design approval or initial campaign setup.
- 10% Final: Payable upon final delivery, after you confirm that all deliverables meet agreed specifications.
5. Refund & Cancellation
We understand circumstances change. Our refund and cancellation policy is designed to be fair and transparent:
- 7-Day Full Refund Window: If you cancel within 7 calendar days of signing the service agreement, you are entitled to a full refund of any payments made, minus actual costs already incurred (e.g., sapling purchases, paid ad spends).
- Prorated Refund After 7 Days: Cancellations between Day 8 and project mid-point will receive a refund proportional to the uncompleted portion of work. We calculate based on hours logged or percentage completion of key milestones.
- No Refund After Final Milestone: Once final deliverables are approved and the last 10% payment is made, no refunds are available. At this stage, project-specific assets (plants planted, ads launched) have been fully executed.
- How to Request: Submit your cancellation in writing to contact@deovat.com with your agreement reference number. Refunds will be processed within 14 business days of approval.
6. Disclaimer
All services and content on this site are provided “as is” without warranties of any kind. Please note:
- Performance Variability: While we use industry best practices in landscaping and digital marketing, we cannot guarantee exact outcomes (e.g., plant survival rates or specific conversion percentages). Results depend on factors beyond our control—weather, soil conditions, platform algorithm changes, market fluctuations.
- No Professional Advice: Content on our site and in our proposals does not constitute legal, financial, or agricultural advice. For specialized guidance (e.g., legal compliance or soil testing), consult a licensed professional.
- Third-Party Links & Tools: We may link to external websites or use third-party software (analytics dashboards, automation tools). We do not endorse these providers and are not liable for their availability, privacy practices, or content accuracy.
- Limitation of Liability: To the maximum extent permitted by law, our total liability under these terms is limited to the fees paid for the specific service at issue. We are not responsible for indirect, incidental, or consequential damages (lost profits, data loss, business interruption).
7. Intellectual Property
All designs, content, and deliverables remain the Company’s property until full payment. Upon payment, rights transfer to the User, except for proprietary tools and templates.
8. Privacy & Data Security
We collect and process personal data per our Privacy Policy. We implement safeguards to protect your information but cannot guarantee absolute security.
9. Governing Law & Dispute Resolution
These terms are governed by Indian law. Any disputes will be subject to the exclusive jurisdiction of courts in Palamau, Jharkhand.
10. Changes to Terms
We may update these Terms of Condition periodically. We will notify users via email or website banner. Continued use after changes constitutes acceptance.